Welcome to the hair game!
Everything you need to know about the Loyalty program:
Si vous ne trouvez pas la réponse à votre question, n'hésitez pas à nous contacter ICI, du lundi au vendredi de 09h à 18h.
What is the value of points?
100 points earned = €1! Nothing could be simpler to follow your prize pool and the value of your winnings.
How to use your points?
Points are convertible into euros . You will be able to select them before payment during your next order. The discount is applied immediately.
How long are points valid for?
Points are valid for 11 months. They will unfortunately be lost if you have not used them within this period of time.
How many points do I earn for each purchase made on the site?
You receive 10 points for every euro spent on our site.
For example, if you make a purchase of €60 you will receive 600 points.
Can we only order free products?
Unfortunately, it is not possible to order only free products . There is a minimum purchase that applies depending on the amount of your reduction.
I already had an account on the old site, where are my points?
Don't worry, your previously acquired points are not lost. They are waiting for you!
Use your old username (email) to log in, reset your password if necessary, your prize pool will appear in your customer area 🤗