Terms of Sales

Madame President - https://madamelapresidente.fr


These Terms and Conditions apply to the ordering process on the site, to any use of the services offered on the site and / or to all sales of Products concluded by Madam President from the site https://madamelapresidente.fr to Clients that they are individuals or professionals, regardless of the clauses that may appear on the Customer's documents, including its terms and conditions of purchase, unless expressly agreed in writing by the President and concern the all the products marketed by the President.

Madam President reserves the right to modify these Terms and Conditions.



The Products we offer on the Site are exclusively reserved for people over 18 years old.

Before making a purchase on the Site, the customer must be in perfect knowledge of his state of health. Pregnant clients should seek the advice of a physician before consuming any of the products offered on the site.

Clients with any pathology or food intolerance of any type must also be vigilant regarding the use of the Products of the Site.

The Client expressly acknowledges that a course of dietary supplements is an individual experience, that its effects can not therefore be determined in advance with accuracy, that it is therefore not subject to any obligation of results.

Similarly, the Customer acknowledges that the information provided by the site can not replace the practice of physical exercise, be confused with a follow-up or a medical and / or psychological consultation. Similarly, dietary supplements should be used as part of a healthy lifestyle and not be used as a substitute for a varied and balanced diet or medication. In case of doubt about his state of health or about any medical contraindications, the Client undertakes to consult a doctor

before any purchase on the Site.



National deliveries

The shipping department is able to send products to physical addresses or PO boxes located in Europe. It is the responsibility of the buyer to ensure the accuracy of the shipping address provided by him. Please ensure that the address indicated is correct, regardless of your order method, before finalizing your purchase.Madame the President will not be responsible for any delivery made to an incorrect address.

Order processing time

In general, orders are processed within 48 hours (except during weekends and holidays). Orders validated on weekends or holidays are processed the next business day.

All delivery times are estimated from the date of departure of your order from our processing center. For delivery, it is necessary to count between 3 and 5 working days from the moment of the departure of the order of our center of treatment.

Lost or stolen packages

Madam President can not be held responsible for lost or stolen packages for which the shipment to the address indicated in the order has been confirmed. Upon request only, Madam President, can confirm the shipment to the specified address, specifying the date, providing tracking and information carrier to help the customer to perform searches.

Incorrect shipping data

In case of return of the parcel to the President due to an incorrect or incomplete address provided by the customer, it will bear the shipping costs related to the return of goods and redelivery. Madam President can not be held responsible for delivery defects due to incorrect or incomplete data provided by the customer.

Tracking your order

When customer orders are ready to ship, they receive a delivery confirmation email. Most orders are shipped within 48 hours of check-in and arrive within 3 to 5 business days of shipment. The confirmation e-mail contains the details of the shipment and the order tracking number. For follow-up, go to the carrier's website.

Sometimes, when a customer tries to track a package 48 hours after the confirmation of the order, the delivery information is not available, it means that the carrier has not scanned the package. Once the package is scanned, the tracking is accessible. Allow 48 hours before the carrier scans the packages. If the tracking information still does not appear, contact customer service at one of the phone numbers listed on the contact page or by e-mail.



Payments are made by credit card on the site. It is also possible to pay by check, money order or transfer in contact directly Madam President.

For this purpose, the Customer authorizes the President to debit her credit card the amount indicated at the time of placing the order.

Madam President assures the Customer of the security of the payments made and its agreements made with professionals of the sector in order to fully achieve this objective.



Products marketed by the President are manufactured by partner laboratories. Madam President offers the Customer a guarantee of conformity, quality and compliance with the regulations applicable to food supplements.

The President also guarantees that the Products have been subjected to controls and tests carried out by the partner laboratories before they are placed on the market.

In any case, the responsibility of the President can not be sought by the Client in the following cases:

- lack of adequacy of the Products to the needs of the Customer;

- damage suffered by the Customer due to misuse of the Products;

-No verification by the Customer, before the order and throughout the taking of the Products, its condition health and its possible allergies to any component of the Product

The results being personal, so no result can be guaranteed to the Client because of the use of the Products and Services provided by the President via the Site.

Some countries and jurisdictions do not allow the exclusion of implied warranties or limitation of the duration of implied warranties, so the foregoing limitations may not apply in whole or in part to certain circumstances where such limitations are prohibited by rules. of public order. In these cases alone, the total liability of the President will be limited to the amount that the Customer has actually paid under the orders at the origin of the damage claimed and judicially recognized as established, for the purposes of the application of these rules. public order.



The President holds and retains the ownership of all the intellectual property rights relating to the Services and Products purchased by the Customer, namely the know-how, methods, copyrights and patents associated with the software that accompanies them and that they integrate, as well as the rights bearing on their designs (designs) or on the denominations under which they are marketed (brands).

None of the stipulations of the present GTC can be interpreted as an assignment or a license of one of these rights for the benefit of the Customer. In fact, the latter only has the right to use the Services offered on his own account, if necessary to resell them, but in any case the Customer guarantees the Seller against any infringement of the aforementioned rights by his own made.



Any complaint or request for information concerning the Products or Services must be addressed to the President through the Site by referring to the "Contacts" section, or by post to the following address:

Madame President - 8 rue du Malassis 95400 Villiers-le-Bel.

The reply to the complaint will be made within 30 working days by mail if the Customer expressly requests it.



These Terms are exclusively subject to French law to the exclusion of any other legislation, even in the presence of resident or national Customers of foreign countries.

The official language of these GTC is French. The use of any other language is only indicative. In case of difficulty of interpretation, the Parties will refer only to the French text.

LIMITATION OF LIABILITY: Our products must be used as part of a healthy lifestyle and should not be a substitute for a balanced and varied diet. The products and information presented on this site are not intended for the diagnosis, treatment, cure or prevention of diseases. This information and statements are provided for information purposes only and can not replace the advice of your doctor. Madam President's products do not provide medical advice or prescriptions, nor do they provide any diagnosis. The nutritional opinions and advice expressed by the President do not purport to substitute for conventional medical services. Taking care of yourself is essential; If you have health problems, consult your doctor.